Why do my variant sales numbers not match?

Possible reason why your variant sales number don't match.

Salima Nadira

Jun 14, 2023


If your variant sales numbers don't match, or you're seeing a - where the product and variant names should be, it's likely because of a deleted variant.

If you delete a variant, information from all previous orders also gets deleted. For example, if you deleted a variant in May, its name would no longer show for any line items shown for any time period, even before May.

Mismatched variant sales numbers in Airboxr can occur if a product variant has been deleted. When a variant is deleted, all associated data, including past orders and line item names, are also removed, leading to discrepancies in sales numbers for any time period.