This is a report that measures the performance of the logistics partners by measuring the time shipment leaves the warehouse to when it's delivered. It uses the duration it takes for shipment status to transition from "In Transit" to "Delivered" to determine the timeline group. This report is particularly valuable for stores that offer cash-on-delivery payment options, as it helps them monitor shipper efficiency and reduce shipment costs due to RTO (Return to Origin).
Shopify accounts with Shipstation integrations are likely to receive higher-quality performance data.
How to use this Hop.
Simply create an Airboxr account and connect your Shopify store to automatically run this export/analysis for your store. If you already have an account, click on the Add to my Collection button above.
Efficiency Monitoring: Tracking shipment performance is crucial for assessing how well shipping partners are meeting delivery timelines. To make the most of this report, schedule this report at intervals to observe trends over time.
Customer Satisfaction Enhancement: Timely deliveries play a significant role in enhancing customer satisfaction. This report helps businesses assess how well they are meeting customer expectations in terms of delivery timelines. Improving performance in the "0-24hrs" and "24-48hrs" groups, for example, can lead to increased customer satisfaction and positive reviews, contributing to brand loyalty and repeat business.
In This Report
Time to Ship